Amty Product Options ("the App") is a Shopify app made by AmtyApps ("we", "us"). It lets merchants add custom product options (text fields, swatches, file uploads and more) to their online store and charge for them at checkout. This policy explains what data the App collects when a merchant installs it, how we use it, and how it is deleted.
We collect only what the App needs to work. We never sell data, never use it for advertising, and never store buyers' names, email addresses, phone numbers or addresses.
1. Data we collect
From the merchant (store owner and staff)
- Store details from Shopify: shop domain, plan and the access token Shopify gives the App.
- Login details Shopify provides when a staff member opens the App (such as name, email and locale), used only to keep them signed in.
- Everything the merchant creates in the App: option sets, choices, prices, rules, design settings, translations, product assignments, API keys and activity logs.
From the merchant's buyers (storefront visitors)
- Option choices a buyer makes on a product page (for example a size, a color, or engraving text they type). These are added to the cart line and are stored by Shopify on the order.
- Files a buyer uploads through a file upload option. The file is stored by us so the merchant can open it from the order.
- Order lines (through Shopify's order webhook): line item IDs, product, quantity, price and the option choices. We use this only to show the merchant sales and revenue from options. We do not store the buyer's name, email, phone, address or customer ID.
The App does not use cookies or tracking pixels on the storefront.
2. How we use data
- To show product options on the storefront and price them correctly at checkout.
- To let the merchant see buyer choices and uploaded files on their orders.
- To show the merchant analytics about which options sell and the revenue they earn.
- To provide support, fix problems and keep the App secure.
We do not sell, rent or share data for marketing, and we do not make automated decisions about buyers.
3. Where data is stored and who processes it
| Service | Purpose | Location |
|---|---|---|
| Shopify | Platform; stores orders, products and option choices | Shopify's infrastructure |
| Fly.io | Hosts the App and stores buyer-uploaded files | United States |
| Neon | Database for App settings and analytics | United States |
All data is encrypted in transit (HTTPS/TLS) and at rest. Access is limited to the people who run the App and only when needed to provide support.
4. How long we keep data
- Buyer-uploaded files are deleted automatically 180 days after upload.
- When a merchant uninstalls the App, login sessions are deleted right away.
- About 48 hours after uninstall, Shopify asks us to erase the store's data, and we permanently delete everything: settings, option sets, analytics and uploaded files.
- When Shopify sends a customer erasure request, we delete the order analytics for that buyer's orders.
5. Your rights
Merchants can view and export their App data (Import / export page) and delete option sets at any time, or uninstall the App to have all of it erased. Buyers who want to access or delete their data should contact the store they bought from; the merchant can make the request through Shopify, and we act on it as described above. You can also contact us directly at amtyapps@gmail.com. Depending on where you live (for example the EU, UK or California), you may have rights to access, correct, delete or move your personal data, and we will help merchants meet those requests.
6. Children
The App is for businesses and is not directed at children under 16.
7. Changes to this policy
If we change this policy, we will update the date at the top of this page. Important changes will also be shown inside the App.
8. Contact
Questions about privacy or this policy: amtyapps@gmail.com